Crisis Response

Sudden tragedies, notably active shooter incidents and lone wolf attacks, have elevated the need for our clients to deploy crisis services supported by meaningful insurance protection.

Our Crisis Threesixty response provides up to US$100,000 post incident and offers our insureds 24/7 access to leading crisis management services following a Terrorism or Active Shooter incident. This is added onto primary polices at no charge.

Contact us

James Dover
Head of Terrorism, US
[email protected]

Response can include:

(Includes employees, management, customers and families)

  • Development of overall approach to assist through and following the crisis
  • Development of communications messaging
  • Handling of media calls and/or training of internal company personnel
  • Strategic communications to key audiences by senior leadership
  • Direct outreach to local government officials and community leaders
  • Event management as needed (press conferences, re-openings, etc.)
  • Background work with local, national and international media to educate and inform
  • Meeting with employees and management to ensure they are receiving the emotional and psychological assistance they need, and interviewing and memorialising their statements as soon as possible after the incident
  • Access to crisis counsellors across the nation to assist those impacted by a traumatic event
  • Nurse Case Managers to assist victims and their families in the event hospitalisation is required
  • Visit to hospital to engage administrators relevant to offer of support from employer