How to notify a Hamilton Managing Agency Limited claim
If you hold a Lloyd’s policy where a syndicate managed by Hamilton is an insurer, then please contact your broker to arrange for a claims notification to be made through Electronic Claims Files (‘ECF’), the centralised system used by Lloyd’s brokers to notify and update Lloyd’s insurers of claims and for insurers to respond to brokers.
If in doubt, then please call us directly on +44 (0)20 3595 1111 and ask for a member of the Claims Department.
How to file a complaint
Should you feel that you have been treated unfairly, please let us know by contacting us in any of the following ways:
Hamilton Managing Agency Limited
8 Fenchurch Place
Email: [email protected]
Tel: +44 (0)20 3595 1111
Fax: +44 (0)20 3595 4199
We’ll do our best to review the matter and put things right as soon as you get in touch.
Walter Burke Way
Details of Lloyd’s complaints procedures are set out on their website at https://www.lloyds.com/policyholder/policyholder-complaint. If you remain dissatisfied after Lloyd’s has considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service.